All assignees and visitors to China should read this guide. This is a particularly long page and you may find it easier to read in the pdf format. To comply with HSE requirements you should download a pdf copy to your computer for future use - in case you cannot get online. Once downloaded you can print a copy to keep at home or with you. Topics in this guide are covered in more detail in the Background Briefing pages. This guide is for you & your family to use only; it should not be redistributed and is protected under copyright.
Preparation
1.1. Emergency Numbers
1.2. Carry With you
1.3. Keep at home
1.4. Standards of Care
Precautions
2.1. Health
2.2. Safety
2.3. Legal Situations
Health Emergencies
3.1. Emergency Procedures
3.2. Accident
3.3. Emergency Evacuation
3.4. Fatality
3.5. Insurance
Safety
4.1. Burglary
4.2. Assault & Robbery
4.3. Road Safety
Appendix
A.1. Medical Centers
A.2. Chinese-English Medical Phrases
1.2 Carry with you
1.3 Keep at home
1.4 Standards of Care
Police 110
Ambulance 120
Fire 119
First you will hear a prompt in both Chinese and English: "Hello, this is the 110 alarm service", then an operator will hear your case. Answer the questions, such as your name, location and contact information as well as the basic nature of the emergency.
120 will inform the hospital nearest the patient to arrange an ambulance.
Shanghai Hotlines
Public Security – Foreigner’s Division (021) 6357 6666 (English)
Traffic Police Hotline (021) 6516 8168
Ruijin Hospital (021) 6437 0045 x 668101 (Emergencies)
(021) 6324 0090 x 668202 (24-hour house calls)
China Help Line - Phone interpretation Service for expatriates Tel: 6100 9700
Disturbances in the home should be reported to the property management company and your neighborhood Police Post.
Carry written documentation in your own language and Chinese (see appendix for Chinese) giving:
• Your medical history including details that a medical practitioner may need to know in order to treat you (e.g. blood group)
• Details of any allergies you have
• Your Medical Insurance company contact details
• Contact details of someone you wish to be notified of your condition (e.g. family members, company HR, your Embassy)
• Detailed medical phrases translated into Chinese (see appendix)
• Credit card for emergency payments
Keep a good first-aid kit at home including:
• Regular prescription drugs
• Over the counter pain reliever (Tylenol, Advil, etc.), antacids and anti-diarrhea medication, medications for colds and allergies;
• Bandages (Band-Aids, gauze, tape) tweezers, scissors, alcohol swabs, antibacterial ointment or cream;
• Extra pair of glasses as a backup;
• Insect repellent with DEET, Sunscreen and lip protection, antihistamine or hydrocortisone cream for insect bites
• For Children: pain relievers, cold and cough medications in child strengths, diaper wipes, Pedialyte or packets of oral rehydration solution in case of diarrhea
• Condoms;
• Supplies for pre-existing medical problems (Epi Pens, Diabetic needles and glucose testing supplies, asthma inhalers, etc.);
• Antibacterial hand solution
In a public emergency it is important to ask people around you for help. If you don't ask, Chinese usually will not volunteer. If you ask, usually there will be people who will help you all the way. For medical emergency, most people recommend getting a taxi, as it is quicker. Ambulances often do not carry sophisticated medical equipment or trained medical staff.
Hospitals & Levels of Care;
International Clinics
In major cities most expatriates choose international clinics and hospitals or designated foreigner’s clinics in local hospitals with English-speaking personnel. Facilities and treatment vary. Hospitals without designated foreigner's clinics will treat foreigners, but communication can be difficult. Western-style medical facilities with international staffs are available in Beijing, Shanghai, Guangzhou and a few other large cities.
“VIP” Clinics in local hospitals
Some local hospitals in larger cities have so-called VIP wards (gaogan bingfang 高干病房). These usually feature reasonably up-to-date medical technology and physicians who are both knowledgeable and skilled. Most VIP wards also have English-speaking doctors and nurses. Chinese medical facilities may not be as good as in Western countries, but foreigners are usually sent to best hospitals and treated by the best doctors in China.
Chinese hospitals often require fees be paid in advance. Get the fees paid as fast as you can to avoid any possible delays. Also don't assume doctors know everything about your patient history. Tell them as much as you can, ask for drugs that your doctors usually prescribe (but don't insist).
Cautions:
China has experienced problems with infected blood supply, so transfusions should be avoided if possible. International Health Centers test their blood thoroughly, and some health centers in the main cities allow you to store blood for personal use, if you know that you will be undergoing an operation or other need for blood.
If the medical professional does not open the hypodermic needle package in front of you it is advisable to ask them to do so.
2.2 Safety
2.3 Legal
Weather Related Health
China's weather can be extreme; with cold, icy winters and boiling, humid summers. Remember to drink enough water. It is common for expats to suffer from colds and flu in their first year while their immune systems adjust to the new environment.
Common complaints include:
Colds and Flu
Aggravation of asthma and upper respiratory conditions due to pollution
Plant/tree allergies in spring, summer and fall
Heat exhaustion (summer)
Skin Diseases
Fungal Infections
Food and Water Related Health Pesticides, chemical fertilizers as well as human faeces are used in growing fruit and vegetables and it is therefore necessary to wash them thoroughly before eating, preferably in a commercially available solution.
Tap water is not generally safe to drink unless boiled. Use bottled water for drinking. You may experience some diarrhea while in China, but being careful about where you buy your meat and eating hot, fully cooked foods, will go a long way towards keeping you healthy. If you know you have a weak stomach then you should also avoid some street foods. Most cases of travelers' diarrhea are mild and do not require either antibiotics or antidiarrheal drugs. Adequate fluid intake is essential.
Possible Ailments from Food/water:
Salmonella and food poisoning
Food allergies to Asian ingredients (e.g. MSG)
Dental issues due to lack of fluoride (only bottled water is consumed) -- children should take fluoride supplements – speak to your child’s dentist regarding this.
Hepatitis A
Nature-Related health
Rabies - Domestic animals are supposed to be licensed and given annual rabies shots, but this is not always the case and there have been cases of rabid animals, especially in the southern provinces of China. Any strange animal bite or scratch should be thoroughly cleaned with soap and water and see a doctor for possible post-exposure treatment.
Tetanus - Tetanus shots and boosters are recommended; especially if you have children who run around outside barefoot!
Hepatitis A Recommended for all
Hepatitis B If you may have intimate contact with local residents.
Chickenpox Recommended for all over one year of age with neither a history of chickenpox or a blood test showing immunity
Typhoid Recommended for all
Japanese encephalitis If you spend more than 1 month in rural areas or may engage in extensive unprotected outdoor activities in rural areas, especially after dusk
Rabies If you may have extensive direct contact with animals and may not have access to medical care
Measles, mumps, rubella (MMR) Two doses recommended for those born after 1956, if not previously given
Malaria If you will spend time in rural areas below 1500 meters in the following provinces: Hainan, Yunnan, Fuijan, Guangdong, Guangxi, Guizhou, Sichuan, Anhui, Hubei, Hunan, Jiangsu, Jiangxi, Shandong, and Shanghai
Tetanus-diphtheria Revaccination recommended every 10 years
Yellow fever Required for all arriving from a yellow-fever-infected area in Africa or South America. Not recommended otherwise.
Sexually Transmitted Diseases
STDs, including HIV/AIDS and Syphilis, are a concern in China, so take precautions. You will be tested for STDs when you take your government residence permit health examination.
You should always ask doctors and dentists to use sterilized equipment and be prepared to pay for new syringe needles in hospitals or clinics.
Environmental Health
Pollution - Air pollution in many areas & cities is high, particularly in winter, and respiratory ailments are common.
Most roads and towns in Tibet, Qinghai, parts of Xinjiang, and western Sichuan are situated at altitudes over 10,000 feet. Travelers in these areas should allow time for acclimatization to the high altitude, and remain alert to signs of altitude sickness.
China has a low crime rate, particularly in the cities. There is very little violent crime, particularly against foreigners. But petty crimes like pick pocketing do happen in crowded areas like train stations, markets and on busy streets. There are also scams perpetuated against foreigners and tourists. You can call police at 110 for crimes. Petty crimes can also be handled by security personnel.
Expats should take the normal safety precautions for any foreign country. Remain aware of your surroundings and of events that are happening. While violence against foreigners is rare, incidents usually occur in urban areas where bars and nightclubs are located.
Natural Gas
In some areas, natural gas is not scented to warn occupants of gas leaks or concentrations. Ensure all gas appliances are properly vented or install gas and carbon monoxide detectors in your residence. These may not be widely available in China and should be purchased prior to arrival.
Surveillance
Security personnel may at times place foreign visitors under surveillance. Your movements and communications may be monitored and personal possessions including computers may be searched without your consent or knowledge. Taking photographs of anything that could be of military or security interest may result in problems with authorities.
Terrorism & Violent Disputes
Terrorism is rare in China. The vast majority of social unrest is related to disputes over land seizures, social issues or environmental problems. These demonstrations have not been directed against foreigners. In April 2005 anti-Japanese demonstrations resulted in property damage and some reports of violence directed against foreigners of Asian appearance.
Violent Crime
There have been instances in larger cities of groups in bar districts attacking foreigners. Disputes can quickly turn against foreigners. Caution should be exercised when visiting bar districts late at night.
Scams
Foreigners are sometimes offered to exchange money at a preferential rate. It is illegal to exchange dollars for RMB except at banks, hotels and official exchange offices. Beware of counterfeit currency in China.
The inflation of tea and drink prices often involves young people who approach foreigners and ask to have a cup of tea with them to practice their English. When the bill comes, the charge has been inflated to an exorbitant amount. If the foreigner complains, enforcers arrive to collect the money. A similar scam involves buying drinks for young women at local bars.
Throughout China, women outside hotels in tourist districts frequently use the prospect of companionship or sex to lure foreign men to isolated locations where accomplices are waiting for the purpose of robbery.
Travelers should be advised that the airport tax is now included in the price of the airline ticket. The airport police or security officers should be contacted if anyone attempts to collect additional taxes.
Passports
To safeguard your passport, carry a photocopy of your passport ID pages and Chinese visas, and keep the originals in a separate, secure location. Register with your Embassy or Consulate General.
The loss or theft of a passport should be reported immediately to the local police and your Embassy or Consulate.
If you are the victim of a crime, in addition to reporting to local police, please contact your Embassy or Consulate for assistance. The Embassy/Consulate staff can assist you to find appropriate medical care, contact family members or friends and explain how funds could be transferred. Although the investigation and prosecution of the crime is solely the responsibility of local authorities, consular officers can help you to understand the local criminal justice process and to find an attorney if needed.
Security Emergencies
In any sort of emergency situation, the most important tool in your decision-making process will be information. There are several good sources of information during emergencies, primarily consulates, international schools and chambers of commerce.
Register at your embassy and get your name on their mailing list or subscribe to their e-mail newsletter. Inform yourself about their emergency and evacuation procedures via their web site.
While in China you are subject to China’s laws and regulations, which may differ significantly from those in your home country. Chinese laws do not afford the protections available to the individual under Western law. Penalties for breaking the law can be more severe than in your home country for similar offenses. China is making great efforts to create a more transparent legal system, but it is still subject to corruption, with little recourse for the foreigner.
Persons violating China’s laws, even unknowingly, may be deported, arrested or imprisoned. For most crimes, from illegal drugs to visa violations, foreigners will be fined and handed over to their embassies and deported - but not always. There are some foreigners in China's prisons, and foreigners have been executed in China.
Public Security Law gives police the authority to detain and deport foreigners, relating to a wide range of offenses including certain religious activities and prostitution-related crimes.
Foreigners who are questioned by police should immediately notify their Embassy or consulate. Foreigners detained for questioning may not be allowed to contact their national authorities until the questioning is concluded.
Every neighborhood has its own police station or post, often labeled in English. This is the place to report any crimes, although you may need to wait for the Public Security Bureau officer in charge of foreigners to handle your case.
Registering
Expatriates in China, who are not staying at hotels, must register with local police within 24 hours of arrival. Otherwise, they may be fined up to 500 RMB per day, as determined by the officer handling the case. You must register every time you return from abroad as well as upon your initial arrival.
Proof of Legal Status
You are legally required to carry your passport with you. Photocopies will do, so that if you are questioned by the authorities, you have immediate proof of residence and legal status.
Dual Nationality
China does not recognize dual nationality. Foreigners who hold Chinese and foreign passports may have difficulty entering China on foreign passports (and entering China on a Chinese passport means that the individual is not entitled to the right of consular access and protection).
Public Demonstrations
Chinese laws prohibit public demonstrations without a valid permit from local Chinese Public Security Bureau. Protesters have been detained and deported from China.
Prohibited Materials
Pornography as well as any material considered "detrimental to China's politics, economy, culture, and ethics" is not permitted to enter the country, and will be seized.
Religious Proselytizing
Foreigners are permitted to practice their own religions in China, but religious preaching or campaigning is an offense in China. This includes bringing in religious materials that may be considered more than necessary for personal use, as well as distributing religious material. Foreigners who engage in these activities may be detained, fined and deported.
Drugs
Penalties for possession of, use of, or trafficking in illegal drugs in China are severe, and convicted offenders can expect long jail sentences and heavy fines. Foreigners have even been executed for drug offenses. The following substances are illegal drugs under Chinese law:
• Amphetamines or "Speed"
• Cannabis or Marijuana
• Ecstasy (MDMA)
• Heroin
3.2 Accident
3.3 Emergency transfer & evacuation
3.4 Fatality
3.5 Insurance
Note: Emergency situations do not necessarily result in tragedy. The chance of a positive outcome will be greatly increased if the emergency is well managed from preparedness onwards.
If you have an emergency, ask people around you for help. Don't assume someone will call for police or an ambulance. Emergency numbers:
Police: 110
Ambulance: 120
Ambulances often do not carry sophisticated medical equipment and ambulance personnel can have little or no medical training. Injured or seriously ill expatriates should consider taking taxis or other immediately available vehicles to hospital rather than waiting for an ambulance to arrive.
Most international health insurance companies operate a 24-hour emergency assistance service. However, many will probably not have the language capability or local knowledge to assist you with any emergency in China. These companies may employ a third party emergency assistance company to help in times of emergency.
Many local hospitals require cash deposits before giving emergency medical care and require full cash settlement at discharge. Medical Insurance companies may provide payment guarantees to hospitals enabling immediate admission and treatment; however, these are generally only accepted at international facilities.
Medical facilities in rural China are quite simple, often with less well trained medical personnel. Rural clinics can also be reluctant to accept responsibility for treating foreigners, even in emergency situations. Getting to a larger city may be the best solution.
If you or a family member is injured in a traffic accident:
• Ask for help, you will probably not receive it if you do not ask.
• If victim can not be moved, call 120 for an ambulance
• If the patient is stable and can be moved, take any convenient vehicle (taxi, etc.) to a hospital emergency room. You can determine the correct facility by calling either:
o 120 ambulance assistance
o Expatriate medical center 24 hour hotline
o Your medical insurance 24 hour hotline
o 114 directory assistance (Chinese only)
• If possible, call the medical facility to let them know you are coming and ensure that they are prepared to treat the patient, or if they need you to go directly to an alternate facility for specialty care.
• Be aware that local hospitals often require payment prior to treatment. Your medical insurance provider can fax payment guarantee, but many local hospitals will only accept cash. It is a good idea to have a source of cash if you are in a location without international health facilities.
However, according to Chinese law: Medical institutions shall, without delay, rescue persons injured in traffic accidents, and they shall not delay the rescue and treatment due to the fact that the fees for the rescue are not paid in time.
You should have the following numbers in your phonebook in case of emergency:
• Your medical insurance emergency 24 hour number – If they have Chinese staff.
• Your expatriate medical center’s 24 hour hotline
• Your company’s contact details
Basic health care is perfectly adequate in China’s cities, but complicated health issues are sometimes best handled abroad.
For more serious or complicated issues, expatriates sometimes return to their home countries or seek treatment in Hong Kong or Bangkok. Check if your health insurance includes medical evacuation (or you can simply travel to Hong Kong for emergency treatment).
Reimbursement for the expenses of medical evacuation will be provided subject to the doctor’s and the insurer’s medical consultant agreeing on the necessity of transferring the patient. They must also agree whether the patient should be transferred back to their home country or to the nearest place with suitable emergency medical facilities. Some insurance plans also cover transportation expenses for one person to accompany the insured patient.
In the unfortunate event that an expatriate passes away while overseas, their Embassy or Consulate should be notified as well as their local HR personnel and medical insurance company. The local HR personnel will be able to better handle the local procedures for deceased foreigners.
Morgues are only available in large Chinese cities, and adequate facilities to store the mortal remains may be unavailable elsewhere, so embalming or cremation should be performed immediately. Medical insurance plans usually cover the cost of home transportation of the deceased and for statutory arrangements such as embalming and a zinc coffin or cremation.
Your international insurance company may not have the bilingual or China experienced staff to help in an emergency situation in China. However, they usually can reimburse for the costs once the emergency has been handled.
Emergency Medical Assistance Companies (Members only)
Two private emergency medical assistance firms, SOS International, Ltd., and Medex Assistance Corporation have 24-hour hotlines to staff in China who can assist in the event of a medical emergency.
SOS International in Beijing: (010) 6462-9100
MEDEX Assistance Corporation in Beijing: (010) 6595-8510
4.2 Assault & Robbery
4.3 Road Safety
Home security is handled well at most properties in China, with security personnel, solid door locks and bars on vulnerable windows. Some expatriate properties also come with alarm systems.
You can take steps to bolster these physical safety measures:
• Do not invite strangers to stay at your home
• Check references for all household staff, and obtain copies of their ID card, especially if they have a key to your home.
• Supervise all temporary workers in your home, meter readers, electricians, etc.
• Lock doors at night
• Do not advertise your wealth unnecessarily
• Do not leave valuables in plain sight, especially within view of ground floor windows
Should you discover that your home has been broken into, notify your building security. Petty crimes are usually handled by building security. If you lose something that is really valuable to you, insist on reporting to the police. Police are more professional and efficient; they have a better chance of recovering your lost items.
Provide the following materials when reporting lost or stolen items:
1. Passport with residence permit and work permit
2. Documents to prove the value and ownership of the lost/stolen property (such as invoice, receipt, customs declaration form, overseas insurance policy, number of credit cards etc.).
Call 110 for police assistance with violent crime
First you will hear a prompt in both Chinese and English: "Hello, this is the 110 alarm service", then an operator will hear your case. Answer the questions, such as your name, location and contact information as well as the basic nature of the emergency.
If the situation is safe, you should remain in the area to wait for policemen and speak with them as soon as they arrive. Please keep the scene untouched so that the policemen can collect evidence.
The rate of traffic accidents in China is among the highest in the world. Driving etiquette in China is developing and traffic can often seem chaotic.
You should note that cars and buses frequently drive in the wrong lane. Pedestrians should always be careful while walking near traffic. Most traffic accident injuries involve pedestrians or cyclists.
Road/traffic conditions are generally safe if occupants of modern passenger vehicles wear seatbelts. Expatriates can apply for PRC driver licenses; however, liability issues often make it preferable to employ a local driver. Child safety seats are not widely available in China.
Note: By PRC law, the rescue and treatment of traffic accident victims should not be delayed due to the fact that the fees for the rescue are not paid in time.
All drivers should be aware of the Chinese regulations regarding traffic accidents. These include the requirement that drivers:
• Not move their vehicles or disturb the scene of the accident unless and until ordered to by the traffic police (in Shanghai, the police now prefer that if the parties can reach agreement as to who was at fault they move the vehicles out of the flow of traffic.)
• Summon the traffic police and wait at the scene until the police arrive and complete their investigation.
If called to an accident, the police may take 20 minutes or longer to arrive. Once the police arrive, they will complete a preliminary investigation and arrange a time for you to report to the police station responsible for the accident scene.
The traffic police should question the drivers, other participants and witnesses. During this questioning, in order to clarify the circumstances of the accident, the following may be required: Motor vehicle drivers’ license number and approved vehicle types, date of first drivers license issuance, driving record, previous driving actions, rest (to determine if the driver may be over tired), food and drink consumed, physical condition while driving, insurance information, travel route, travel time, traveling speed, and details of how the accident happened.
The police will prepare a written report in Chinese describing the circumstances of the accident. They will present the report to you either at the scene or at the police station and ask you to sign it verifying the details of the accident. Do not sign the report as is unless your Chinese is good enough to completely understand the report and you find it totally accurate. If you either do not understand it or believe it is partly or wholly inaccurate, you may either:
• Write a disclaimer on the report to the effect that you cannot read and understand the report and cannot attest to the accuracy thereof, but are signing it because of the police requirement that you do so, and then sign,
or
• Write your own version of the accident, in English, on the police form and indicate that your signature only attests to the accuracy of the English version.
Most accidents will draw a crowd. Drivers should remain calm. The crowd may move in quite close to the accident and participants. In many cases the bystanders may pass judgment on the situation. They may call for money, usually from RMB 100 to 1,000, to be paid by the party they consider at fault. The amount is not necessarily relevant to the amount of damage. A certain amount of bargaining is normal, even at accidents involving two Chinese parties. Though a crowd may seem threatening, assaults on foreigners at accidents have not been reported.
If a traffic police booth is nearby, you may wish to leave the vehicle and walk there to await the arrival of the police accident team. Alternatively, you may walk to a shop, restaurant, or other location in the immediate vicinity and wait for police. However, you should not leave the scene of an accident. Your actions may serve to further incite the crowd if they perceive that you are fleeing to evade responsibility or payment of damages.
When Police are not necessary:
Where a traffic accident that occurs on the road does not cause casualties and the parties have no objections to the facts and causes of the accident, they may immediately leave the scene of the accident in order to restore normal flow of traffic, and settle the matters of compensation for damages themselves.
A.2. Medical Phrases
The appendix is very long & easier to read in the pdf version
Parkway
www.parkwayhealth.cn
24 Hr Tel: 6445 5999
Offers many specialties from pediatrics & birthing to dermatology & Counseling Foreign Doctors and Chinese Specialists; Laboratory, X ray, pharmacy, can import medications
1. 2258 HongQiao Lu D1
虹桥路2258号
2. Shanghai Centre 2F West, C4
1376 Nanjing Xi Lu 南京西路1376号
3. 51 HongFeng Lu, JinQiao D10
浦东金桥洪丰路51号
4. Specialty and Inpatient Center:
3/F 170 DanShui Lu (near Xintiandi) D5
淡水路170号
Shanghai East Int’l Medical Center
www.seimc.com.cn
Tel: 5879-9999
551 Pudong Nan Lu D7
Entrance North Side of Hospital
浦东南路551号
Hours: Mon-Fri, 8am-8pm; Sat-Sun, 9am-1pm
Some foreign doctors; large & clean
Shanghai United Family Hospital
www.unitedfamilyhospitals.com
Tel: 5133 1900
1139 XianXia Road (near BeiHong Road) D1
仙霞路1139, 近北虹路
Hours: 8:30am to 5:30pm: Mon-Sat
24 Hour Emergency with foreign doctors
Laboratory, blood bank, radiology
American Global Medical Center
1286 HongQiao Lu E2
虹桥路1286号
Tel: 6270 5509
9am to 6pm Mon-Fri
Adult & Pediatric Primary care US board certified internists with local specialists
Concord Medical Specialists Clinic
Tel: 5465 5001
602 JinTai Bldg. 58 MaoMing Nan Lu D4
茂名南路58号
Hours: 9am to 6:30pm Mon-Fri; 9am to 1pm Sat-Sun
English Speaking General Practitioners, Chinese Specialists
Fudan Vision Medical & Healthcare Centre
(Singaporean)
3/F Silver Tower, 228 XiZang Nan Lu D5
西藏南路288号
Tel: 6334 3666
Global Healthcare Medical Center
www.ghcchina.com
3/F Kerry Center, 1515 Nanjing Xi Lu C4
南京西路1515号
Tel: 5298 6339
8am – 7pm Mon-Fri
9am – 5pm Sat
Some expat doctors
St. Reiss Shanghai Medical Center
Bldg 3, 17 DongHu Lu (Youth News Complex) D4
东湖路17号3号楼
Tel: 5404 8771
Hours: 8am – 6:30pm Mon-Sat
Sunshine Children’s Clinic
85 YiLi Nan Lu, GuBei E2
Tel: 5477 6480
Western-style pediatric outpatient clinic
Parkway Pediatric Center
www.parkwayhealth.cn
2/F 170 DanShui Lu D5
淡水路170号
24 Hr Tel: 6445 5999
FuDan University Medical Centre Children’s Hospital
Tel: 5452 4656
Emergency: 6403 7317
183 FengLin Lu E4
枫林路183号
Special 24hr service for foreigners, no appointment necessary Some doctors speak English, and you can ask for one. They have been trained abroad.
International Peace Maternity and Child Health Hospital
www.upmg.us/sh
(In consultation with Johns Hopkins International)
Tel: 6447 0399
Appointments: 6407 0434 ext. 11301
13-15 Floors, 910 HengShan Rd. (1961 HuaShan Rd.) E3
衡山路901号近华山路
Specialist Birthing and OB/GYN services
Shop on first floor sells imported baby goods
GuangCi Hospital
(affiliated with RuiJin Hospital)
197 RuiJin Er Road, Building No. 38 D5
瑞金二路197号 瑞金医院
Hours: 8-11am.; 1:30-4:30pm Mon-Sat
Some foreign exchange doctors, and doctors who speak English
Emergency (after 5:00pm) go to GuangCi Emergency room inside RuiJin Hospital emergency room.
Tel: 6466-4483, 6437-0045 ext. 668101
Hua Dong Hospital 华东医院
221 YanAn Xi Lu D3
延安西路221号
6248 3180 x30106
HuaShan Hospital – Foreigner’s Clinic
1/F, 1068 Change Le Lu D4
长乐路1068号
Hours: 8am – 8pm daily
Emergency/Inpatient Tel: 6248 9999 ext. 2529 2531
15F, New Multi-Function Bldg. 12 Wulumuqi Lu 乌鲁木齐路12号
Some Doctors speak English
Tel: 6248-3986
American-Sino Ob/Gyn Service
www.americanobgyn.com
Open 24/7
14/F Blue Bldg HuaShan Hospital, D4
12 Wulumuqi Zhong Lu
乌鲁木齐中路12号
Tel: 6249 3246 or 6248 7517
International Medical Care Center of Shanghai
6F, 585 JiuLong Lu C5
九龙路585号
Hours: 8am to 5pm, 24 hours Emergency
English speaking reception
Tel: 6324-3852, 6324-0090 ext. 2101
Shanghai Zhong Shan Hospital
136 YiXueYuan Road,
医学院路136号
Hours: 8am to 11am; 2pm to 5pm
24 hr emergency service
Tel: 6403-8293
St. John’s Health Clinic
www.jingkang.net.cn
4 Lane 398 DaPu Lu near QuXi Lu E4
打浦路398 弄4号近瞿溪路
“5 star” center in local hospital
Tel: 6304 7175
American-Sino OB/GYN Service 美化妇产服务
www.asog-beijing.com
218 Xiaoguan BeiLi Anwai, Chaoyang District
朝阳区安外小关北里218号
Tel: 6496 8888
Bayley & Jackson Medical Center 庇利积臣医疗中心
www.bjhealthcare.com
7 Ritan DongLu Chaoyang District
朝阳区日坛东路7号
Tel: 8562 9998
Emergency: 8562 9990
Dental: 8561 9296
Beijing International SOS Clinic 北京SOS国际诊所
www.internationalsos.com
Bldg C, BITIC JingYi Building, 5 Sanlitun Xiwujie, Chaoyang District
朝阳区三里屯西五街5号北信京谊大厦C座
Tel: 6462 9112
24 hour hotline: 6462 9100
Beijing Family Hospital & Clinics 北京和睦家医院
www.unitedfamiliyhospitals.com
1. Main Hospital - 2 Jiangtai Lu Lido area, Chaoyang District
朝阳区将台路2号
Tel: 6433 3960 Emergency: 6433 2345
2. Shunyi Clinic - Pinacle Plaza, Shunyi District
Tel: 8046 5432
3. Health & wellness center - B/F, The St. Regis Residence, 21 Jiangguomenwai Dajie
Tel: 8532 1221
Beijing Vista Clinic 维世达诊所
www.vista-china.net
B29 Kerry Center, 1 Guanghua Lu Chaoyang District
朝阳区光华路1号，嘉里中心B29
Tel: 8529 6618
HongKong Internaitonal Medical Clinic 香港国际医务诊所
www.hkclinic.com
9F Swissotel office tower, 2 Chaoyangmen Bei Dajie Chaoyang District
朝阳门北大街2号港澳中心办公楼9层
Tel: 6501 4260
International Medical Center 北京国际医疗中心
www.imcclinics.com
S106, 1F Lufthansa Center, 50 Liangmaqiao Lu Chaoyang District
朝阳区亮马桥路50号燕莎中心写字楼1层S106
Tel: 6465 1561
Smart Health Medical & Dental Center
www.smarthealth.cn
4/F JingGuang Center office building, HuJiaLou, Chaoyang District
朝阳区呼家楼京广中心办公楼4层
Tel: 6597 3007
China-Japan Friendship Hospital 北京中日友好医院
www.zryhyy.com.cn
Yinghua Dongjie, Hepingli, Hepingjie Beikou, Chaoyang District
朝阳区和平里和平街北口樱花东街
Tel: 6422 2952
Peking Union Medical College Hospital 北京协和医院
www.pumch.ac.cn
1 Shuaifuyuan, Wangfujing DongCheng District
(foreigner’s clinic located south of inpatient building)
东城区王府井帅府园1号（接特外国人的部门在住院楼南侧）
Tel: 6529 5284
Peking University Third Hospital 北医三院
www.bysy.edu.cn
49 HuaYuan BeiLu, Haidian District
海淀区花园北路49号
Tel: 6201 7691
Amcare Women and Children’s Hospital 北京美中宜和奴儿医院
www.amcare.com.cn
9 Fangyuan Xi Lu Chaoyang District
Tel: 6434 2399
朝阳区芳园西路9号
Beijing Friendship Hospital 北京友谊医院
www.phic.org.cn
95 Yong’an Lu XuanWu District
宣武区永安路95号
Tel: 6301 4411
New Century International Children’s Hospital 北京新世界国际儿童医院
www.ncich.com.cn
56 Nanlishi Lu Xicheng District
西城区南礼士路56号
Tel: 6802 5588
General Hospital of Tianjin Medical University
天津医科大学总医院 和平区鞍山道154 号
Tel: (022) 2781-3159
154 An Shan Da, He Ping District Tianjin
The First Center Hospital of Tianjin
天津市第一中心医院 津复康路24 号
Tel: (022) 336-6916
Add: 24 Fu Kang Lu Tianjin 300450
The Third Hospital of Tianjin
天津第三医院 河北区江都路26号
Tel: (022) 2434-1139
Add: 26 Jiang Du Lu, He Bei District Tianjin
#1 Affiliated Hospital to Hubei Medical Univ.
湖北医科大学附属第一医院
武汉市武昌区 解 放 路238 号
Tel: (027) 8804-1919, 8806-6234
238 Jie Fang Lu, Wu Chang District Wuhan
#2 Affiliated Hospital to Hubei Medical Univ.
湖北医科大学附属第二医院
武汉武昌区东湖路169号
Tel: (027) 731-2993, 731-7926
169 DongHu Lu, Wu Chang District Wuhan
Xie He Hospital Tong Ji Medical University
同济医科大学附属协和医院
武汉汉口解放大道1277 号
Tel: (027) 364-6230, 363-4590
Add: 1095 Jie Fang Da Dao Wuhan
Yichang Center People's Hospital宜昌中心 人民医院 宜昌市夷陵大道127号
Tel: (0717) 644-7894, 645-6947/7795
Add: 127 Yi Ling Da Dao Yichang 443003
Shaanxi Province People's Hospital
陕西省人民医院西安市友谊西路214号
Tel: (029) 525-1331 x2283/2217, 524.1709
Add: 214 You Yi Xi Lu Xian 710068
#2 College Xian Medical Unviersity
西安医科大学第二附属医院
西安市西五路36号
Tel: (029) 727-3634
Add: 36 Xi Wu Lu Xian 710004
Hebei Province People's Hospital
河北省人民医院
石家庄市新华区和平西路348号
Tel: (0311) 704-6996 x8361/8126
348 HePing Xi Lu, XinHua District ShiJiaZhuang
Shanxi Medical University #1 Hospital
山西医科大学第一医院
太原市解放南路85号
Tel: (0351) 404-4648, 404-4111 x25463
Add: 85 Jie Fang Nan Lu Taiyuan
The Affiliated Hospital to Inner Mongolia Medical College
内蒙古医学院附属医院
呼和浩特市回民区通道北街1号
Tel: (0471) 696-5931/3300 x6804
1 Tong Dao Bei Jie, HuiMin District Huhhot
Jiangxi Province People's Hospital
江西省人民医院南昌市爱国路152号
Tel: (0791) 681-3352/3124 x358
Add: 152 Ai Guo Lu Nanchang 330006
Qianfoshan Hospital
山东省千佛山医院
济南市经十路66号
Tel: (0531) 296-8900/3647 x2224/2082
Add: 66 Jing Shi Lu Jinan 250014
Qingdao Municipal Hospital
青岛市立医院 青岛市市北区胶州路1 号
Tel: (0532) 282-7191/6437
1 Jiao Zhou Lu, Shi Bei District Qingdao
Henan Province People's Hospital
河南省人民医院 郑州市金水区纬五路7 号Tel: (0351) 595-1056/2183, 558-0011
7 Wei Wu Lu, Jin Shui District Zhengzhou
Hunan Province People's Hospital
湖南省人民医院 长沙市解放西路东茅街28 号
Tel: (0731) 222-4611 x3333/2210
28 DongMao Jie, Jie Fang Xi Lu Changsha
Gansu Province People's Hospital
甘肃省人民医院 兰州市城关区东岗西路160 号
Tel: (0931) 841-6801 x203/302, 882-2184
160 DongGang Xi Lu, ChengGuan District Lan Zhou
Qinghai Province People's Hospital
青海省人民医院青海省西宁市 共和路 号2
Tel: (0971) 817-7911 x215
Add: 2 Gong He Lu Xining 810007
Ningxia People's Hospital
宁夏回族自治区人民医院 银川市新市区怀远路
Tel: (0951) 202-1154/1491 x335/361
Huai Yuan Lu, Xin Shi District Yinchuan
新疆乌鲁木齐
Xinjiang People's Hospital
新疆维吾尔自治区人民医院 乌鲁木齐市天池路91 号
Tel: (0991) 282-2927 x3120/2209
Add: 91 Tian Chi Lu Urumqi 830001
Anhui Provincial Peopleís Hospital
1 Lu Jiang Road, He Fei City
Tel: 0551-2652 797
Hospital of Anhui Medical Institute
218 Ji Xi Road, He Fei City
Tel: 0551-3633 411
181 San Xiang Road, Su Zhou City
Tel: 0512-8281 647
Suzhou No.4 Peopleís Hospital
16 Bai Ta Xi Road, Su Zhou City
Tel: 0512-7273 853
Suzhou No. 2 Peopleís Hospital
26 Dao Qian Road, Su Zhou City
Tel: 0512-5233 141
International SOS Clinic
南靖市中山路319号
319 Zhong Shan Road, Nan Jing City
Tel: 025-8480 2842
Jiangsu Provincial Peopleís Hospital
江苏省人民医院南靖市广州路300号
300 Guang Zhou Road, Nan Jing City
Tel: 025-3714 511
General Hospital of Nanjing Military Base
南京市中山东路305号
305 East Zhong Shan Road, Nan Jing City
Tel: 025-4826 80
Sir. Run Run Shao Hospital
杭州市青春东路3号邵润润医院
3 East Qing Chun Road, Hang Zhou City
Tel: 0571-8609 0073
North American International Hospital
北美国际医院杭州市和坊路419号
419 He Fang Road, Hang Zhou City
Tel: 0571-8778 0120
Shenzhen Peopleís Hospital
Dongmen Road North, Shenzhen
深圳人民医院 深圳市东门北路
Tel: (0755) 2553-3018;
Emergency Tel: (0755) 2553-3187
Shenzhen Red-Cross Hospital
深圳红十字医院
Tel: (0755) 8336-6388
Shenzhen Affiliated Hospital to Beijing Univ.
深圳市北大附属医院， 福天区联华路1120号
1120 Lian Hua Road, Futian District, Shenzhen
Tel: (0755) 8392-3333
Shekou International SOS Clinic
1/F CMIT Building, 9 Industrial Road South, Shekou, Shenzhen
深圳蛇口工业南路9号
Tel: (0755) 2669-3667; emergency: 010-6462-9100 (for members only)
Dongguan Peopleís Hospital
东莞人民医院
23 Wang Wu Jie, Guan Cheng, Dongguan
Tel: (0769) 2222-3781
Dongguan Dong Hua Hospital
东华医院，东城路1号
1 Dong Cheng East Rd, Dongguan
Tel: (0769) 2233-3333
Global Doctor
Building 30, IEO International Block, Xing He Chuan Shuo, Dong Cheng, Dongguan
Tel: (0769) 2203-2211, 2203-0011
Guilin Peopleís Hospital
桂林人民医院 文明路70号
70 Wenming Lu, Guilin, Guangxi 541002
Tel: (0773) 282-9065; Emergency Department Tel: (0773) 282-5116
Hainan Peopleís Hospital
海南人民医院 海口市秀华路19号
19 Xiuhua Road, Xiuying Dist., Haikou City
Emergency Tel:(0898) 6622-6666
Haikou Peopleís Hospital
海口人民医院
68 Desheng Sha Road, Haikou, Hainan
Emergency Tel: (0898) 6626-0275;
Fujian Provincial Hospital
福建省医院固陋区，东街134号
134 Dongjie, Gulou Dist., Fuzhou, Fujian
Tel: (0591) 8755-7768
Union Hospital Affiliated to Fujian University of Medical Science
福建医科大学附属联合医院 新泉路29号
29 Xin Quan Road, Gulou Dist., Fuzhou
Tel: (0591) 8335-7199; 8335-7896
Lifeline Medical System
厦门市湖滨北路席地别墅123号
123 Xidi Villa Hubin Bei Road, Xiamen City,
Tel: (0592) 532-3168 (24 hours), Mobile: 138-5008-2911
Xiamen Zhongshan Hospital
厦门市中山医院
Emergency Tel: (0592) 229-2120
Xiamen No.1 Hospital
厦门市第一医院
Emergency Tel (0592) 213-7188
Help! JiùMìng! 救命
Please call an ambulance Jiào JiùHù Chē 请叫救护车
Take me to the nearest hospital Qing Song Wǒ Qù Zuì Jìn de YīYuán 请送我去最近的医院
Help (asking for assistance) Bāngbāng máng 帮帮忙
Hospital Yī yuàn 医院
Doctor Yīshēng 医生
Emergency Room Jízhěn 急诊
Outpatient Section Ménzhěn 门诊
Pharmacy Yào diàn 药店
Is there an English speaking Doctor? Zhè yǒu huìshuō yīngyǔde yīshēng ma?
这有会说英语的医生吗?
I would like a female doctor Wǒ xiǎngyào yīge nǚ yīshēng. 我想要一个女医生
I have health insurance wǒ yǒu yīliáo bǎoxiǎn. 我有医疗保险.
Registration Fee Guàhào fèi 挂号费
Ambulance JiuHu Che 救护车
Stretcher Dan Jia 担架
X-ray machine “X” XianJi X线机
Thermometer TiWen Biao 体温表
Mask KouZhao 口罩
Rubber glove XiangPi ShouTao 橡皮手套
Sterile MieJun de, XiaoDu de 灭菌的，消毒的
Disposable (1 use) YiCe Yong 一次用
New Xin de 新的
Injection Dǎ Zhēn 打针
Intravenous JìngMài 静脉
Needle ZhenTou 针头
Syringe ZhuShe Qi 注射器
Splint JiaBan 夹板
Operation room (OR) ShouShu Shi 手术室
Anesthesia MaZui 麻醉
Here (point) Zài zhè 在这
Hurt Téng 疼
Itch Yang 痒
Diarrhea Lā dùzi 拉肚子
Vomiting Ǒu tù 呕吐
Cough Ké Sou 咳嗽
Sore throat Sǎngzi téng 嗓子疼
Sneeze Da PenTì 打喷嚏
Runny Nose Liu Bí Tì 流鼻涕
Fever Fa Shao 发烧
Inflammation Fa Yán 发炎
Rash Pí Zhen 皮疹
Swelling Zhong Dà 肿答
Lump Zhong Kuài 肿块
Constipation Biànmì 便秘
Chills FaLeng 发冷
Chest pain XiongTeng 胸痛
Numbness MaMu de GanJue 麻木的感觉
Short of breath Qi Ji 气急
Feel weak ShenTi XuRuo 身体虚弱
Blood Pressure Xuè Yà 血压
I think I have… Wǒ juéde wǒ (déle)… 我觉得我(得了)...
A Cold Gan Mào 感冒
Pneumonia Fèiyán 肺炎
Allergy Guò Min 过敏
Flu Líu Gan 流感
Avian Flu Qín Líu Gan 禽流感
A sexually transmitted disease Xìngbìng 性病
A broken bone Gǔtou duàn le 骨头断了
I (think I) am Pregnant Wǒ (xiǎng wǒ ) huáiyùn le 我(想我)怀孕了
Diabetes TangNiào Bing 糖尿病
How long have you had this condition? Zhèyàng duōjiǔ le? 这样多久了?
___ hours ___ge xiǎoshí ____个小时
___days ___ tiān ____天
Departments
Cardiology Xīnzàng kē 心脏科
Dermatology Pífū kē 皮肤科
Gynecology Fù kē 妇科
Obstetrics Chǎnkē 产科
Internal Medicine Nèi kē 内科
Orthopedics Gútǒu kē 骨头科
Pediatrics ÉrTóng kē 儿童科
Psychiatry Jīngshénbìng kē 精神病科
Radiology Fàngshè kē 放射科
Surgery Wàikē 外科
Operating (room) Shǒushù (shì) 手术 (室)
Urology Bìniào kē 泌尿科
Dentist Yá kē 牙科
Orthodontics jīchǐ jiàozhèng 畸齿矫正
I am allergic to… Wǒduì… guòmǐn 我对... 过敏
Penicillin Qīngméisù 青霉素
Codeine Kědàiyīn 可待因
Anti-inflammatory Xiāoyányào 消炎药
Antibiotics Kàngshēngsù 抗生素
Painkillers Zhǐténgyào 止疼药
Opiates Ānmiányào 安眠药
Bee Stings Mìfēng zhē 蜜蜂蜇
Vaccination Dǎ yùfángzhēn 打预防针
I have been vaccinated against… wǒ yījīng dǎguò… yùfángzhēn 我已经打过... 预防针了
Hepatitis Gānyán 肝炎
Malaria Nuèji 疟疾
Rabies Kuángguǎnbìng 狂犬病
Tetanus Pòshāngfēng 破伤风
Typhoid Shānghán 伤寒
Japanese Encephalitis Yǐxíng nǎoyán 乙型脑炎
Directions for use Yòng fā 用法
Take Orally Kǒufú 口服
For External use Wàiyòng 外用
Take____ time daily Yītiānchī/yōng___cì 一天吃/用___次
Take ___ each time Yīcìchī/yōng___piàn/ge 一次吃/用___片/个
You need a prescription to purchase this medication
Mǎi zhège yào xūyào yǒuchǔfāng 买这个药需要有处方
I would like a refill of this prescription Wǒ yào huànyào 我要换药
Chinese Medicine Zhōngyào 中药
Western Medicine Xīyào 西药
Tablets/Pills Piàn Jì 片剂
To get/give an Injection Dǎzhēn 打针
Intravenous JìngMài 静脉
Acetaminophen (an aspirin replacement) Tuìrè jìng 退热净
Antacid Kàngsuānjì 抗酸剂
Antibiotic Kàng sheng sù 抗生素
Antiseptic Xiāodúye 消毒液
Aspirin Āsīpīlīn 阿斯匹林
Bandage/Band-Aid Chuàngkětiē (bāngdí) 创可贴 (邦迪)
Birth Control Pills Bìyùnyào 避孕药
Condoms Bìyùntào 避孕套
Contact lens Yǐnxíng yǎnjìng 隐形眼镜
Contact lens solution Yǐnxíng yǎnjìngshuǐ 隐形眼镜水
Cough Medicine Zhǐkéyào 止咳药
Dramamine (motion sickness medication) Yūnhǎinìng 晕海宁
Elastic Bandage TanXing BengDai 弹性绷带
Eye Drops Yan Dì 眼渧
Ibuprofen Fen Bi De 芬必得
Inhaler XiRu Qi 吸入器
Injector/Syringe Zhùshèqì 注射器
Thermometer Tǐwēnjì 体温计
Tampons Miánqiú 棉球
Sanitary Pads Wèishēng jīn 卫生巾
Tylenol Tàinuò 泰诺
Vitamins wéishēngsù 维生素
Tooth floss Yáxiàn 牙线
Chinese Medicine Zhōngyī 中医
Moxibustion Àizhì 艾炙
Acupressure Tuina 推拿
Acupuncture Zhēnjiū 针灸
Safety
Help! Jiù Mìng! 救命
Call the police! BàoJǐng! 报警
No (stop)! Bù yào 不要
Fire! Zháohuǒ le! 着火了
！
Stop thief! Zhuā xiǎotōu 抓小偷
！
Get your hands off me! Bǎ Shǒu ná kāi 把手拿开
Let Go. Fàngkāi 放开
I would like to contact my Embassy representative. 我要跟我的大使馆代表员联系
Police JingCha 警察
Where is the… …Zài nǎlǐ? …在哪里？
Police station PàiChūSuǒ 派出所
Emergency Exit Ānquán Chūkǒu 安全出口
Fire Escape Xiāofáng tōngdào 消防通道
Loss
I’ve lost my wallet/purse Wǒ de… diū le 我的… 丢了
Wallet/purse Qiánbāo 钱包
Child Háizi 孩子
Friends Péngyǒumen 朋友们
Can you help me find him/her? Nǐ néng bāng wǒ zhǎodào tā ma? 你能帮我找到他吗?
Here is a picture of him/her. Zhè shì tā de zhàopiàn 这是他的照片
I’ve been robed. Wǒ bèi qiǎng le 我被抢了
My… has been stolen Wǒ de… bèitōu le 我的…被偷了
Bike ZìXíng Chē 自行车
Wallet/Purse Qián bāo 钱包
Credit card XìnYòng Kǎ 信用卡
MP3 player MPsān MP3
Mobile phone Shǒu jī 手机
Camera Zhàoxiàng jī 照相机
Passport Hùzhào 护照
Accident ShìGù 事故
There’s been a car accident Chū chēhuò le 出车祸了
(Nobody/Someone) has been injured (Méi / yǒu) rén Shòu shāng (没/有) 人受伤了
I want to talk to the police first WǒXiǎng Xiān gēn jǐngchá shuō 我想先跟警察说
May I have your name and phone number?
Gàosu wǒ nǐ de míngzi hé diànhuà hàomǎ 告诉我你的名字和电话号码
Could I see your (identity card/insurance papers)
Gěi wǒ kànkan nǐ de (shēnfènzhèng/bǎodàn) 给我看看你的 (身份证/保单)
I need this information for insurance purposes
Wǒ xūyǎo zhè ge qù shēnqǐng bǎoxiǎn lǐpéi 我需要这个去申请保险理赔
Will you act as a witness? Nǐ yuànyì zuò mùjī zhèngrén ma? 你愿意做目击证人吗？
Are you injured? Nǐ shòushāng le ma? 你受伤了吗？
Links to Demonstration Pages Only
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